Shipping & Returns
SHIPPING & DELIVERY (CUE THE DRUMROLL)
WHERE DO YOU SHIP?
Pretty much planet-wide!* We pick our printer partner closest to you so your tee takes the scenic short route.
*Some far flung islands and P.O. boxes can be tricky, shoot us an email if you're unsure.
HOW LONG DOES IT TAKE?
After the 2-5 day printing party, travel time is usually:
- U.S. economy: 3-7 business days
- Canada & EU: 5-12 business days
- Everywhere else: 7-20 business days
WILL I GET TRACKING?
Absolutely-ping! A link lands in your inbox faster that a kids spots the ice cream truck driving by.
SHIPPING SNAFUS
ADDRESS TYPO, PACKAGE BOOMERANGS BACK?
We'll refund the price of your tee, just shoot us an email. Shipping costs are non-refundable.
TRACKING SAYS "DELIVERED" BUT PORCH IS BARE?
Check neighbors and your post office first. Still nada? Ping us and we'll launch a package hunt; if the carrier can't locate it, we'll replace it.
LOST IN TRANSIT (NEVER SCANNED AS DELIVERED)?
Once the carrier confirms the mishap, we'll send a free replacement or issue a refund.
RETURNS, EXCHANGES & THE UH-OH CLAUSE
TEE SHOWS UP LOOKING LIKE A TODDLER'S CRAFT PROJECT?
First, huge sorry! Snap a pic within 14 days and email it to hello@chatterpopshop.com. Tell us if you want a refund or replacement. No interrogation.
ORDERED THE WRONG SIZE?
Because every tee is brewed just for you, we can't accept returns or exchanges for size boo-boos. Study the size chart like it's a pop quiz.
Pro tip: lay your fave tee flat, measure and compare.
WHEN WE GOOF (AKA "WE'LL FIX IT!")
SMUDGE, MISPRINT, OR SHIPPING CARNAGE?
- Snap a couple of bright, focused pics of the problem plus the packing ship.
- Email them to hello@chatterpopshop.com within 14 days of delivery.
- Choose your fix: free reprint or 100% refund, your call.
Wrong size, color or design because we messed up? Follow the same three steps and we'll rush the correct tee at no cost.
(Bonus perk: keep the wonky one, no return postage, no sad post office line.)